The Integrated Enterprise Excellence System

An Enhanced, Unified Approach to Balanced Scorecards, Strategic Planning, and Business Improvement  Read more!

Integrated Enterprise Excellence Volume II

Business Deployment: A Leaders’ Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard.  Read more!

Integrated Enterprise Excellence Volume I

The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard.  Read more!

Integrated Enterprise Excellence Volume III

Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard.  Read more!

Key Pieces Of Business Small Starting

The secret to starting a small business is simply about having a nice product or service, though having a great product or service helps tremendously particularly when you are operating with a tiny business. If you’ve got an onsite location furthermore an on-line location create use of traditional and net selling techniques when available.

This may be a tricky kind since several people mark these sorts of messages as spam. This type of marketing places well written highly targeted advertisements on search pages and web pages. Additionally to the current type of selling alternative forms like link sharing, article submission and directory submission.

Taking the time prior to the launch of your small business to plan everything, evaluate software applications, marketing techniques and come back up with a website that is engaging to your market could be a good means to confirm that your business encompasses a profitable start right from the gate. second is that the marketing plan that you’re going to use so as to make sure that your business is noticed. Web selling has advanced even as technology and software capabilities have over recent years.

While a number of the a lot of elaborate selling strategies could be over the prime for those starting a small business, there are plenty of options that are accessible ideas for business that will not have a massive budget to pay on promoting but still want the benefits that come back from promoting via the internet. In some instances, these applications help to automate the method like sending emails and messages, uploading and posting articles and blogs or posting links. It’s vital to plan how you want your business to run, as well as how you want to present your business, merchandise and services to the public.

Many people who are wanting at beginning a starting small business are trying for a fast means to earn additional cash. The a lot of complete these plans and the information is that the additional precise the selling plan and that ends up in success. Having a backup arrange in place when starting a tiny business can ensure that no matter what’s thrown your means you and your business plan samples will handle it. The a lot of you recognize regarding your customers and your product the higher ready you will be to match the elements of your product and services to the requirements, desires and demands of your customers.

Trying new things and keeping information and your image contemporary keeps customers interested. Create sure to pick a product or service that you fancy and are passionate about. Starting a tiny business only looks easy when the effort and time was put in to properly arrange for as many eventualities as possible.

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Approaching Business Strategy – Analysis

Many complaints about strategy range from the fact that it is difficult to determine, it gets messy and unfinished, and many people involved either do not contribute or attempt to dominate proceedings and a general feeling of the future and the failure of any future chosen path.

Broadly speaking, some schools of thought hold with notion that there are three main reasons for a failure of strategy.

Managers often fail to realise what these differences are; business schools talk about corporate-centre strategy and business-unit strategy. Business-unit strategy is for controlled organisations that may be part of conglomerates or single-business units whereas the other is for conglomerates planning growth through the use of single business units.

Another is often no clarity of purpose; for example there is no point in using models that are simply intellectually attractive when the purpose of the task is to discover options and directions and gather proof to support decisions about the future.

The business – unit level requires methods that are relatively straightforward and the only real obstacles are intimidation by “professionals” and their jargon. Most means of analysis are in excess of 35 years old but there is a general lack of understanding of them amongst business people and most of them do not know how to use them.

So how do we correct this anomaly?
Initially, the ground rules need to be set so participants need to arrive with open,clear minds. Strategy may be likened to seeing everything around, from every angle available and even into the future and the following requirements must be met to be successful: Customers are paramount and form the basis of market uuderstanding, practicality must take priority over theory, the business needs of now and the future need to be thought about and the strategy needs to be measurable.

It is worth at this point to touch on the philosophy behind a strategy.

The best place to start is to take the old adage of begin with where you want to be and work backwards to where you are now.

If, on the other hand, one believes that strategy is an analytical process then start with where you are and work forwards. However there is a difficulty with this approach as straightforward arithmetical thinking stifles creativity.
Perhaps, in the real world, a combination of both methods is probably a necessity.

The author concentrates on best web hosting NZ and devotes himself to the information serching of plumbers especially local plumbers.

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Resource Author Francisco Rodriguez Higueras
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What is a SWOT analysis (also known very simply as a SWOT) and why is doing one important to your business? Use this sample SWOT analysis to help you do your own SWOT. All small businesses need to include a SWOT in their strategic planning. SWOT is a key element of successful strategy development.

The definition of SWOT analysis is that it is an acronym for the strengths, and weaknesses of the internal organization and the opportunities and threats of the environment external to the organization. The importance of doing a SWOT is that it provides an opportunity for small business owners to identify and analyze the strengths of, and opportunities available to, the business. It also helps to identify and minimize internal weaknesses and develop management strategies for external threats.

The most effective use of a SWOT analysis is within the planning process. But analysis and plans must be followed with actions. Develop your SWOT and build an action plan that includes who, what, where, when, why and how to deal with the strategies.

The sample SWOT analysis below will help you develop your own. The best approach is to include key members of your organization in the process. If you are a one-person business; then do it on your own or try to do it within your network of business acquaintances.

In another example, a non-profit organization I worked with wanted to restart a thrift store. They said their mission was to provide a place where people could sell their used and unwanted items. I asked what the proceeds from those sales would be used for and was told the store’s profits supported several local charities. So, I asked if, considering overhead expenses and very generous consignment policies, they would be willing to forgo the charitable gifts as long as people had a place to bring their used and unwanted items. At that point the light went on and the organization developed a mission statement spelling out that their prime reason for being was to raise money for charities. The manager then called all the workers together and explained the true mission. There was a noticeable change in the store and the next two years were the most successful in recent history.

In 1968, Martin Luther King stood on the steps of the Lincoln Memorial in Washington D.C. and delivered what has become one of the most famous speeches in American history. His “I have a dream…” speech clearly illustrated his vision. King saw what needed to be done. He knew what the mission was, but so did many others. He was a major leader in the civil rights movement because he had a vision of what should be…he had a dream and he was able to articulate that dream to the masses. His vision touched a chord and led to real change.

Simply speaking, the failure to plan is planned failure. Without an action plan to begin to guide a business or even an individual, the end result is usually walking down the wrong path along with a lot of spraying and praying going on.

A mission statement on the other hand must be more concrete and define specifically what the organization does. It must be short and succinct. I was surprised to see a large corporation’s mission statement that was several pages long. How many employees actually read that mission statement? Many times, when I ask what their mission is, employees can’t answer. A few years ago, I was assigned to lead an organization with a mission statement that attempted to cover everything they did. No one really knew what it meant, but it took up a lot of space on the website! I gathered my leadership team and we created a new statement, clearly focusing us on what was important. Then we made sure everyone knew it. We even sent it to our customers and told them to tell us if we weren’t living up to our own mission statement. What had been a disjointed group quickly became a focused team, able to complete several projects which had languished for quite some time.

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Bankable Business Plans. Want to write a company program that doesn’t give the financial institution any motives to not back again you? A company plan that’s bankable? Maintain these elements in mind…

1. Never just inform them what your organization does; notify them what your business does much better than anybody else. Inform them WHAT you do and HOW you do it. Concentrate on what’s one of a kind about your business and WHY that will make you successful.
2. Don’t just talk concerning the history of your small business. Tell them about your future – WHERE could be the organization going? Include goals which might be measurable, achievable and that have a deadline – WHEN will you do it by?
3. Sell your self. Incorporate your resume. Composing a small business regimen does have an element of a job interview about it. WHO are you and why are you “the finest particular person to the job”? If there are other essential individuals involved as part of your business, give them a plug too. People buy folks first, previous to they purchase organization ideas. And yes, small business bankers are persons, contrary to common belief.
4. Provide the possibility. Hopefully, you’re looking to borrow money for a cause. That reason will ordinarily be directly tied to an possibility you’ve recognised. An opportunity to grow your sales, improve your efficiency, or acquire out a competitor; explain the possibility that exists and sell it to the folks you’re asking to finance it. Allow them know what they stand to lose by not backing your business!
5. Contain an assessment on the crucial risks that your company will face and clarify what you’re accomplishing to mitigate those dangers. Pretending you’ll find no risks involved inside your business venture by not addressing them is foolish and it will make any banker believe you don’t know what you are doing.
6. How To Write A Business Plan. You’ll ought to contain a detailed section about the numbers – financial statements of the last 2-3 years and forward projections for no less than 1 year. Talk concerning the numbers in your small business plan, do not just leave them sitting there on their own for your banker to analyse. Point out the trends, the one-off items, and clarify the key drivers of one’s company as you fully grasp them. Draw their attention for the optimistic elements in the outcomes and make clear what you’re carrying out to make an effect around the not so optimistic factors. Present them that you simply know what you’re carrying out when it comes to managing your business depending on the monetary data your accountant prepares for you. Throw in some charts and tables – break down the raw information visually to generate an impact.
7. Write the business regimen as much for yourself as for anyone else. Your enterprise plan is part of your loan application, but it isn’t the loan application itself. Company plans which might be written to allow the owners to utilize them on a day to day basis to manage their progress are always more complete (and realistic) than organization ideas which can be written for that express purpose of applying for a loan. In the event you can’t refer to your business plan on at the very least a monthly basis to see if you are on track with your ambitions, budget, vision – one thing, what is it really worth?
8. Consist of a detailed marketing strategy. No organization thought is any great to any individual if you ever can’t market it to somebody. How will you get the buyers which might be willing to aspect with their hard-earned cash to purchase your product or service? Do you understand how much it expenses to “buy” a new customer by advertising in a newspaper, within the radio, on television, more than the internet, utilizing Google AdWords, establishing a word of mouth referral program? If not, you should come across out. Also crucial is figuring out how a lot of units of your goods or services you should offer every week, month or year just to break even. In the event you never know these issues, the financial institution is a lot less probably to back again you.
9. Small Business Plans. Make your business strategy full. Never focus on adhering to any specific business strategy “template” – concentrate on giving an honest, thorough assessment of your business such as its strengths, weaknesses, opportunities and threats. Anticipate the questions the bank will consult you (even the difficult ones) and answer them before they’ve to consult them. This will indicate that you’ve done your homework, assist prevent costly delays and let them know that you are confident enough to present a balanced, accurate picture of one’s enterprise.
10. Get assist. Even if you get immense pleasure in composing company ideas and consider oneself an professional, it’s often greatest to get someone to use a appear at yours prior to handing it above on the bank. Make sure it can make sense to any person and every person. You won’t usually be there in human being to fill in any gaps when your prepare is getting read by the bank. Gaps = motives of the financial institution to not back again you. If writing small business programs isn’t your point (relax, you are within the majority), get some professional advice from a trusted adviser that knows small business, and preferably, banking. Remember, the aim would be to prepare a document that not just gives you an operations manual for your management of your respective business, but one that can make your business bankable.

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One of the quickest ways of building your customer base is to find mutually-beneficial collaborations.  The key words here are’mutually-beneficial.’ Find marketers and business owners who already have giant’responsive’ contact lists and make them an offer they cannot refuse. 

Many people have attempted using this strategy but have failed miserably.  I should tell you why. 

The issue with many folk is that they are only concentrated on what they can get out of the deal.  You can never get it if that is what your focus is on. 
when you are trying to form JVs, target the other party and ask yourself,’What do they need?  What can I offer them that’d be valuable to them?’

Sure, you can just offer the other person a piece of the profits if they agree to commend your product/service to their list, but that’s what everyone does!  And nowadays, that is not alluring enough.  How is your offer unique? 
Apply the USP – the’twist.’ Be unique!  Create price for them!  Make it worth their while.  Make them an offer they cannot refuse! 

When I send out an offer for a joint venture JV} I simply tell them I would like to plug their product/business/service for them and not be paid for it.  Rather than receiving 40 percent commission as an affiliate I offer them to keep 70+% of the profit.  All they have to do is let me use their service just once ( considering that they’re an ezine, newsletter or business with a giant opt in list ).  I assure them that a singular page will be created and payments will be made right to the partner. 

Think about it! 

You will be giving the partner extra exposure, higher profits and security of their business.  In doing so, you will be able to provide discount advertising/products/services to your members or visitors giving YOUR business more value .  Because now, folks will know to come to you for discounts on products and services they need! 

With this concept in mind , go out there and seek for some firms who’ve already got a big list or some high traffic. 


Original article was written by Kevin Lam from www.TexasSEO.com – Texas SEO is a Dallas-based web marketing and consulting firm specializing in SEO & SEM, PPC, copywriting, web designing and more.

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Business Podcast: What It Really Mean

“Business Podcast… sounds like a Gen-Y thing,” your colleagues may say. It’s true that Web 2.0 formats like social networking sites Myspace, Facebook, Twitter and LinkedIn attract a largely younger crowd. However, in recent years, older entrepreneurs are recognizing the value of gathering stock information or providing advisory services in an interesting, engaging way. “The listening audience for Podcasting is not the 18-year-olds with their iPods so much as it is people a little bit older,” says Stephen Malaster of www.streetiq.com. “They’re finding demographics in the mid-30s; your typical, well-educated MAC user. My mother, who is in her late 60s likes to listen to Podcasts on cooking and travel.”

According to US News & World Report, there is an investment business podcast for everyone. Writer Katy Marquardt recommends “Money Girl: Part of the Quick & Dirty Tips series,” which has a new show each week regarding investing mistakes, scams, stock info and personal finance advice. “Wallstrip” (owned by CBS) has stock information and market analysis presented in a humorous way, with segments examining True Religion jeans, online communities like www.dogster.com and more. “Mad Money Machine” is hosted by a big Jim Cramer fan and reviews the latest Mad Money recommendations weekly. “The Disciplined Investor,” hosted by Andrew Horowitz, is for independent financial advisors and stock investors who want to remain informed.

According to Purdue University, a business podcast may focus explicitly on economics. The “Radio Economics” (www.radioeconomics.com) provides interviews and discussions on a variety of pertinent economics topics with world leaders like Jeffrey Sachs. “Econ Talk” (www.econtalk.org) is hosted by the Library of Economics and Liberty and interviews guests like George Schultz, Paul Romer and Eric Hanushek. “The Economist Audio” (www.economist.com/audio) produces professional content from The Economist magazine into podcast format. The “UBS” podcast (www.ibb.ubs.com/Institutions/er_webcasts.shtml) interviews UBS economists regarding investment advisory topics. If you’d like to become one of the top financial advisors, these podcasts can keep you in-the-loop.

Other business podcast subscriptions to check out include Feed the Pig (by the American Institute of CPAs); Ethical Investing (by the Christian Science Monitor); Bill Gross’s Investing Outlook; Vanguard Plain Talk on Investing; Fidelity Investment Insight; Marketplace Money (American Public Media Marketplace Money program); the Index Investing Show (by Ron Delegge); and The Investing Revolution (by Jim Whiddon). Whether you’re into financial advisor marketing, small business startups or investing, you can become an expert in your area of interest by listening to regular podcasts.

Beth Kaminski is the co-author of Curing Your Anxiety And Panic Attacks which detailed panic attacks help as well as tips on the various medications for panic disorder available at www.anxietydisordercure.com.

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A new dawn for small business technology

sage software

You may have heard of SAP software. It’s a software system used by thousands of medium sized and big businesses all over the world. The purpose of the system is to join the whole company together and let hundreds and often thousands of workers to record, share and recall information about the physical and financial activities of the organisation. Successful enterprises are lead by smart individuals who comprehend the strategic value of this category of software, such as how it can give them a picture of why difficulties are happening inside their company or where there might be opportunity for refinements.

This type of software application is often known as ERP. It is very sophisticated, very expensive and can take along time to implement. A deployment of ERP software is a significant investment but this doesn’t stop big firms procuring these systems.

Until recently software similar to this was not feasible or affordable for tiny enterprises. As a result small companies have not been aware of the substantial benefits that ERP systems can deliver. Small enterprises have been hoodwinked by predatory manufacturers like Sage Software and Intuit that small business accounting software is the answer. These systems most often have no features to enable their owners to connect the whole organisation or perform common tasks such as customer relationship management.

The achievements of Web based CRM software from businesses like Salesforce.com is a good example of the small business accounting software businesses misleading or misunderstanding the small business community.

It is for this reason that small business ERP vendors similar to Salesorder.com have started to make great progress in the market. They provide on demand software which includes all of the major functionality a small firm needs at an affordable price. What is even more fascinating is these platforms are a cinch to operate and can be delpoyed rapidly.

Today ERP applications are no longer the privilege of big firms.

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Forrest Breyfogle III Talks About Wisdom On The Green

A Harvard Business Review article “Why Few Executives are Skillful Managers” made the following points: “despite the billions of dollars, euros, and yen invested in coaching and management development, remarkably few executives can be regarded as skillful managers.” I figure that the majority of top level managers with responsibility for large teams either do not possess the required skillsets — or they just don’t practice what they preach. Why? There are three main reasons. First, pressure to deliver results with too little time make it nearly impossible for business leaders to consider consequnese, reflect and apply the best action. Secondly, budget constraints can limit support and follow-through of even the best intentions. Finally, behavioral change is difficult — it’s all too easy for a development plan to slip to the bottom of the to-do list.” The article suggested the following development areas: delegation, management distance, visibility, work-life balance, and continuous learning and reflection.

Consider this…
I do not disagree with the issue of executives making skillful managers; however, I have some other thoughts on what should be done to address the problem. Many Executives would do a better job if they adopted the philosophy of the 3 Rs of business; i.e., everyone doing the Right things, and doing them Right, at the Right time. This management system needs to be different than the establishment of somewhat arbitrary goals throughout the organization for departments without a structure plan for determining what will be done differently to determine how the goals are to be met. Additionally, this management system must address the implementation of strategies that lead to targeted efforts that are in line with the financial needs of the company.

Many organizations have scorecards, strategic planning, and business improvement systems that Executives operate within that can lead to very unhealthy behaviors. These issues with resolution are described in “The Elephant in the Room: Corporate Performance Management Issues and its Reinvention, Going Beyond Lean Six Sigma and the Balanced Scorecard”.

With the linked described system, Executives would now have a structured framework for them to operate within that cannot be gamed. Lean Six Sigma consulting and/or coaching would provide more of a structure for what they should be doing to be successful operating their businesses within this infrastructure.

For more information you can also visit http://www.ieeblackbelt.com.

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Forrest Breyfogle III

Organizations can have many problems because they are measuring the wrong things, which can lead to unbeneficial or detrimental behaviors.  Almost every organization’s measurement and improvement systems need to be improved.  Organizations need to avoid the basic red-yellow-green balanced scorecard measures, which, can lead to significant firefighting that does not benefit the enterprise as a whole.

To create a valid process capability statement data needs to be from a stable or “in control” process.  Let’s have a sampling process so that if mulitple persons examine the same process their conclusions should be the same even if the process is considered “not in control”.  With this statement, reference is made to how they sample from the process, not a chance occurrence.  “Predictable” is often easier to understand than “in control”. 

It is better to use ppm as a response for process capability and process performance indices, rather than Cp, Cpk, Pp, and Ppk, which can be very confusing and deceiving.  A better practice is to use a probability plot to describe process capability/performance, since a probability plot offers more output flexibility and data understanding potential than process capability analyses that also provided Cp, Cpk, Pp, and Ppk outputs.  When make a process capability/performance metric statement probability plots are also very useful, even though no specification exists.  To get organizations out of the firefighting mode, probability plotting is not the most important issue relative to creating a no nonsense balanced scorecard measures system.

Corporate objectives, when implementing the Integrated Enterprise Excellence (IEE) measurement system, can be achieved.  In the IEE methodology, there can become a measurement “pull” for the initiation of projects when a predictive metric does not produce a desirable improvement for the enterprise as a whole.  To accomplish this goal, a measurement system is desired which is independent of how a sample collection system is developed.

30,000-foot-level balanced scorecard measures’ (control charting) primary purpose should be an overall view of customer experience. Assuming that there is consensus with this position, a couple questions need to be asked to determine if there is agreement as to what should be considered as a potential common cause and special cause input variable source in a 30,000-foot-level control chart.  This is in contrast to the timely identification of an issue using a control chart to stop a manufacturing line for problem resolution because of an out of control signal, which is something that is typically conveyed in classes but does not often occur in the “real world”.

Let’s discuss a typical situation where process raw material is changed day by day.  To be sure, consider that some raw material characteristic affects the process’ output.  Should we consider raw material as a potential common cause variability source or a special cause variability source?

Raw material should be considered a source of common cause variability in most opinions.  If we all agree and there is also agreement that control charting should provide information consistent with what we believe with respect to special and common cause identification, we will not use x-bar and R charts.  

Why is this?  With our current belief system, the fundamentals behind the creation of an X-bar and R chart can seem inconsistent. X-bar and R chart control limits are only a function of within subgroup variability. When considering x-bar and R control chart limits, variability between subgroups has no affect.   The control limit calculations of an individuals control chart provides control limits that are a function of the variability between subgroups.  The control chart upper and lower control chart limits might consider the variability between raw material lots; but this would not occur in an x-bar and R chart.

X-Bar and R Charts generated by statistical programs such as Minitab can show process capability, but we don’t think that is the way to go.  Following X-bar and R charts can create a lot of fire fighting.   X-bar and R charts are not used when making an IEE 30,000-foot-level assessment.

Believe it or not, some people find it hard to believe that the x-bar and R chart they learned about in their basic statistics class has issues.  Several 30,000-foot-level articles can be found in the “On-line Resource Library” link at www.SmarterSolutions.com, which provides more details and shows an example, not only for a continuous response output but other outputs as well.

The volume, Integrated Enterprise Excellence Volume III – Improvement Project Execution: A Management and Black Belt Guide for Going beyond Lean Six Sigma and the Balanced Scorecard describes on how to create 30,000-foot-level charts for various situations and much more. You can also visit www.ieeblackbelt.com for more information.

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IEE Case Study: Oracle Packaging

Unfortunately it is probably often true that someone could be reprimanded because of a know-it-all attitude by leadership when suggesting how the overall business could be improved.  However, now top leadership is often having major credibility problems, which could mean the stage is set for change.

However, suggesting an improved business system will not be easy.  How leadership is approached can often guarantee success.  Advocacy selling is the way to go. A leading thinking influencer can have top leadership connections.  Headway can be made through his person when presenting a clear concise approach that directly addresses leadership pains; i.e., not selling the benefits.  What needs to be sold is a system that is much more than implementing process improvement from a brainstormed list of potential candidates. 

The following statement makes sense to me: “We all need a different set of business approaches and metrics that can bring sustainability to our own future development.”  If we don’t do something NOW our grandchildren will not have the life that we have grown accustomed to.

To be sure, advocacy selling can trickle up to leadership who have the right intentions for the business in its entirety.  We will find executives that would like to have a no-nonsense system for analyses blended w/ innovation, improvements and measurements that benefit the overall corporation.  There must come a time when corporate america moves away from top executive changes every new season with an accompanying new-fangled business methology, where the old guard was granted a major golden parachute even as the company value plumeted during their term.

Let us help you plead your case!  Suggest the Integrated Enterprise Excellence Executive Overview to your upper management.

Need help implementing process improvement systems? Achieve the Three Rs of Business; Everybody doing the Right things and doing them Right at the Right time. Subscribe to the articles in the “On-line Resource Center” at www.SmarterSolutions.com that provide insight to a long-lasting Integrated Enterprise Excellence (IEE) system that overcomes these issues.

If you have a passion for implementing process improvement systems, consider becoming an IEE Blackbelt.

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